Cookie Policy
Last updated: 11 August 2026
This policy explains which cookies and similar technologies Underserved (underserved.app) uses. Read it together with our Privacy Policy.
1. Short version
We use strictly necessary cookies only. We do not use advertising cookies, and we do not let third parties track you on this site. Because of that we do not show a consent banner: the law requires consent for optional cookies, and we do not set any.
2. What a cookie is
A cookie is a small text file that a website stores in your browser. It lets the site recognise your browser on the next request — for example, to keep you signed in. Local storage is a related technology that keeps a small value in your browser without sending it to a server.
3. What we set
| Name | Type | Purpose | Lifetime |
|---|---|---|---|
| Session cookie | Strictly necessary | Keeps you signed in to your account across pages. | 30 days, or until you sign out |
| CSRF token | Strictly necessary | Protects the sign-in and account forms against cross-site request forgery. | Browser session |
| Callback URL | Strictly necessary | Returns you to the right page after you sign in. | Browser session |
theme (local storage, not a cookie) | Preference | Remembers whether you chose light or dark mode. It stays in your browser and is never sent to us. | Until you clear your browser data |
Session cookies are set with the HttpOnly, Secure and SameSite flags, so they cannot be read by scripts and are not sent to other sites.
4. What we do not set
- No advertising or retargeting cookies.
- No social media pixels or share widgets.
- No cross-site tracking, and no selling of any browsing data.
- No third-party analytics at the time of writing. If we add privacy-friendly, cookie-free analytics we will say so here first.
5. Payments
When you buy credits, the checkout is hosted by our payment provider, who acts as merchant of record. That provider sets its own cookies on its own pages, which are needed to process the payment and to prevent fraud. We never receive your card details.
6. Controlling cookies
You can delete or block cookies in your browser settings. Blocking the strictly necessary cookies above will stop you from signing in, because the account area cannot work without a session. The public pages of the site will still work.
7. Changes
If we start using a new cookie we will update this page and change the date at the top. If the new cookie is optional we will ask for your consent before setting it.
8. Contact
Badis Agency Ltd — support@underserved.app